Shipping Policy

 

Generally orders will leave the store with in 1–2 business days of being placed. However, that time may vary slightly during busy time seasons. We ship via USPS and UPS with some exceptions. If you have special shipping needs please list them in the order notes at checkout, email, or call the store.

 

Shipping times vary depending on size of items and location. Economy shipping generally will take anywhere from 2–10 business days once it has left the store while Standard is generally 1-5 business days. Shipping times can not be guaranteed but usually are pretty accurate.

 

We will always choose a shipping method with tracking. Once your order has been processed tracking will be emailed to the email you used to place the order. Sometimes tracking can take a few days to upload so if you don't see your tracking update don't be alarmed, it is more than likely en route. If you have questions feel free to reach out.

 

Once an order has left our store we can not be held responsible for the items. If your package has been mishandled in anyway (lost, stolen, damaged, etc.), we will be more than happy to help you communicate with the shipping company but ultimately the responsibility lies on the one receiving the package. For orders outside of the US, we are not responsible for customs duties, import taxes or any other fees regarding the order.

 

If you have had previous issues with packages being mishandled please let us know in the order notes at checkout. If you'd like we can add any additional securities such as signature on arrival, hold at shipping facility, etc. Extra shipping costs may incur.